Basic QC Practices
Recently, the two Westgards did an all-day workshop for the CLMA Tidewater chapter in Williamsburg, Virginia. The theme of the workshop was "Quality Management: Putting the Puzzle Pieces Together." That got us to thinking...
September 2007
with Sten Westgard, MS
We may want to do the Right QC Right, but often our adjustments of QC Theory to fit our 'real world' laboratory end up making us do the Wrong QC Wrong. This essay discusses why and where there are the differences between the theory of QC and the practice of QC.
Believe it or not, this is an actual comment from an QC action log (from a facility that shall remain nameless). At least the author was being honest about how he/she was performing their QC - by luck, not by science. If you still use 2s limits for your controls, you need to read this article. If you still repeat controls and runs until they're "in," you need to read this article. And for anyone who thinks that QC is just fine, you really, really need to read this article. (Preview)
Dr. Westgard makes it simple and gives a primer on how to avoid excessive repeat runs, inspection failures, and maybe even larger problems. (Preview)
Dr. Westgard addresses the Frequently-Made-Complaints (FMC's) about statistical quality control. Over the years, a whole host of gripes have accumulated. Learn which of them are valid criticisms and which of them are just plain whining.