Tools, Technologies and Training for Healthcare Laboratories

New Course: Risk Analysis Guidelines

Posted by Sten Westgard, MS

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New Workshop! Putting the Puzzle Pieces Together

Sten Westgard, MS

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Risk Tools: Don't Try this Alone!

2010-workshops-JOWTK Posted by Sten Westgard, MS

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A Brisk Intro to Risk

Posted by Sten Westgard, MS2010-workshops-JNJOW

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5 Questions we still have about IQCPs

Posted by Sten Westgard, MS

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5 Things we Know Now about IQCPs

Posted by Sten Westgard, MS

RiskIsHereOn August 16th of this year, CMS issued a new memo about IQCPs. If you recall, IQCP stands for  Individualized Quality Control Plan, and it's part of the new Risk QC being proposed by CMS as a replacement for EQC. The CLSI guideline EP23, which came out about two years ago, laid out the broad outlines of this new policy, but we have been waiting for the government regulations to spell out the specifics of implementation and interpretation.

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The Big News from Houston: What's an IQCP again?

Posted by Sten Westgard, MS

RiskAheadSmall

The biggest news coming out of the AACC/ASCLS conference in Houston was made by Judy Yost of CMS.

So the new future is IQCP. Remember what that stands for?

  • It's Quickly Coming to Pass
  • I've Quit Caring about Performance
  • It's Quackery, Chaos, and Pablum
  • I'm Quietly Compromising my Processes 
   And the answer, after the jump...
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Boeing Batteries: A Risk Assessment Failure

Posted by Sten Westgard, MS

BoeingbatteryThere was some very interesting testimony given in front of the US Congress this week. Boeing and other FAA officials discussed their failure to adequately test the lithium-ion batteries found in the 787 Dreamliner. As you probably already know, on two of the Dreamliners, those batteries malfunctioned and caused fires, which then caused the entire fleet to be grounded.

In the New York Times, it was reported "Boeing’s chief engineer on the 787, Mike Sinnett, said the calculation that a battery would fail only once every 10 million flight hours applied to the design of the battery and did not include possible manufacturing flaws."

In fact, two battery failures and serious fires occurred after less than 52,000 flight hours. The risk was actually over 350 times higher than their estimate!

How could they be so wrong? More after the jump...

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MLO on Risk QC

Posted by Sten Westgard, MS

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More highlights of AACC/ASCLS Los Angeles: Planning QC at your own Risk

Posted by Sten Westgard, MS

Dr. Westgard had the pleasure of taking part in the Bio-Rad industry workshop on July 17th, which was focused on Quality Control for the Future - Risk Management EP23 for Laboratories.

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Can you guess what Dr. Westgard had to say?

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New Book: The Poor Lab's Guide to the Regulations

Posted by Sten Westgard, MS

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Pop Quiz: when is a standard not a standard?

Posted by Sten Westgard, MS

As we wait for more details about EP23 and how CMS and CLIA will actually enforce the implementation of Risk QC, the latest morsels to emerge are quite tantalizing.

On the CLSI website, a Q&A has been posted. Here is one interesting bit:

"3. Is there a planned format for documenting the EP23 QCP to present to surveyors?
There is no specific format that is required for the presentation of a QCP. The example in EP23 and those currently being drafted for future education will present some options, but laboratory directors have flexibility in the formatting of their QCPs. There may be some elements, components, or data that the Centers for Medicare & Medicaid Services (CMS) will look for when assessing compliance, but nothing standard."

This is an interesting question and an even more intriguing answer. The new standard will have "nothing standard" about its implementation. Presumably labs that use the workbooks sold by CLSI will be able to fulfill any requirements for proper design of Individual QC Plans.

So why won't there be a standard QC Plan format?

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Pop Quiz: What's an IQCP?

Posted by Sten Westgard, MS

Heads up. There's a new abbreviation in town: IQCP

Can you guess what IQCP means?

  1. Information Quality Certified Professional
  2. Individualized Quality Control Plan
  3. Intelligent Quality Control Plan
  4. Incoherent Quality Control Plan
  5. Ill-conceived Quality Control Plan

The answer, after the jump...

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Quality Indicators can be dangerous to your health

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Pop Quiz: What does healthcare think of Risk Analysis?

Posted by Sten Westgard, MS

So we all know that Risk Analysis is coming to laboratories in the US. (click here if this is news to you). But Risk Analysis, particularly the FMEA technique (Failure Mode and Effects Analysis), is not new to healthcare. Outside the laboratory, plenty of healthcare practitioners have been performing FMEA.

So what do they think about this technique? Try and guess which one of these responses is from a someone in healthcare:

  • "The jury's still out on the FMEA process because... has anybody evaluated FMEA as a tool for analysing risk? And it turns out there isn't... well why are we doing this process?... When all it is doing is bringing a few things to the surface, which is no bad thing, but it's not a validated process."
  • "...Forget FMEA. It doesn't really work effectively, I don't think, and the scores are a hindrance rather than anything else, year... We wasted a lot of time on FMEA before we realized, this isn't actually working. Yeah, because I think you can get caught up on just the score, that's the thing."
  • "The scoring in the FMEA teams need to be the same people, if you change half way through because of the highly subjective interpretation things change dramatically."
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Nine Questions about Risk-Based QC Plans

Posted by Sten Westgard, MS

Now that we know EQC will officially be phased out and instead Labs will have to develop QC Plans through Risk Analysis (as explained in CLSI's new guideline EP23A), some of the waiting is over. EQC, which was fatally flawed from the start, is going to go away.

However, the exact regulations about QC Plans and Risk Analysis have yet to be written (or, at least, are not yet known by the general public). What makes this more uncertain is that EP23A is only meant as a guideline, and the Risk Analysis approach discussed in the guideline is only meant as a possible example. Risk Analysis is a long-established technique (outside the medical laboratory) and has many different formats and levels of complexity. Even between EP18 and EP23, there are discrepancies between the Risk Analysis recommendations (EP18 recommends a 4-category ranking of risk, while EP23 recommends a 5-category approach).

So while we're waiting for the other shoe to drop (in the form of detailed regulations and accreditation guidelines governing Risk Analysis), we might as well talk about what questions those rules will have to answer...

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Westgard at AMP, Webinar on healthcare reform

Posted by Sten Westgard, MS

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CLSI Publishes EP23A

Laboratory Quality Control Based on Risk Management

Posted by James O. Westgard, Sten A. Westgard

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AACC/ASCLS Atlanta

Posted by Sten Westgard, MS

It's that time of year again, where the usual and not-so-usual suspects of the laboratory world gather and discuss science - mixed in with a healthy dose of commerce. We have just returned (and are still recovering from) the annual AACC/ASCLS meeting in Atlanta, Georgia.

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James O. Westgard at the Westgard QC booth for the 2011 AACC/ASCLS exhibition

 More pictures and details of the convention after the jump...

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WW 2011, Days two and three: The Latest on Risk QC

Posted by Sten Westgard, MS

The second and third days of the Westgard Workshops 2011 focused on Six Sigma Risk Analysis - quantiative, data-driven Risk Management. CLSI will soon be issuing official guidelines on Risk Analysis for QC (the proposed version of EP23 is available, but the final accepted version is not. The CLSI EP23 guideline is expected to be approved by the end of the summer). But there's no need to wait for CLSI to do Risk Analysis. There are many existing resources for laboratories to utilize and start right now.

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Tina Krenc, an expert in FMEA (Failure Mode and Effects Analysis), leads a group activity on the use of FMEA for laboratory processes
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