If we're honest with ourselves, we know that the situation in the laboratory needs to be improved. But with all the time pressures, staff shortages, and other stresses, how can we find a quick way to put the quality back into quality control? How do we select methods that can guarantee error detection? Create purchase specifications to select instruments that can guarantee we meet our CLIA requirements? Design instruments with quality in mind? Dr. Westgard suggests practical steps that both users and manufacturers can take to bring quality into their design.

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