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Giving Thanks for 2003: Some Observations
James O. Westgard, PhD, FACB
December 2003
The year 2003 saw Dr. Westgard in 36 different cities in the US and 8 foreign countries. Dr. Westgard met with or spoke to over 5,000 professionals in the clinical lab sciences this year. After this whirlwind of travel and talk, he gives thanks and offers some observations on the state of Quality Management